Maya Chen
Senior Writer
Maya covers workforce trends in retail and logistics, with a focus on how technology is reshaping the frontline experience. Previously, she reported on labor markets for Industry Week.
The Team
Editorial Team
Meet the passionate team behind The Frontline Factor, dedicated to bringing you the insights that matter most to frontline leaders on the floor.
Editor-in-Chief
Saj Hoffman-Hussain
Editor-in-Chief @ The Frontline Factor
Saj leads the editorial vision at The Frontline Factor, bringing years of experience in workforce strategy and HR technology to every story we tell. His mission is to bridge the gap between corporate HR and the realities of frontline work. He loves a good cup of tea, and the Oxford Comma (not necessarily in that order).
Our Writers
Will Eadie
Writer and Host of The Frontline Factor
Will Eadie hosts "The Frontline Factor: Hearts & Dollars" podcast, which explores the dynamics of the frontline workplace by bridging high-level strategy and everyday operations with expert insights and engaging discussions. he podcast offers valuable perspectives for business leaders, team managers, and frontline employees, and is updated monthly.