--- title: "Videos | The Frontline Factor" description: "Watch original videos from The Frontline Factor on leadership, frontline trends, and workforce insights." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://thefrontlinefactor.com/#organization", "name": "The Frontline Factor", "alternateName": [ "Frontline Factor", "TFF" ], "url": "https://thefrontlinefactor.com", "logo": { "@type": "ImageObject", "url": "https://thefrontlinefactor.com/og-image.jpg" }, "description": "The Frontline Factor is a digital publication delivering actionable frameworks, industry intelligence, and leadership insights for frontline leaders in retail, manufacturing, healthcare, and logistics.", "knowsAbout": [ "Frontline workforce leadership", "Retail operations", "Manufacturing operations", "Healthcare workforce", "Logistics operations", "HR leadership", "HR technology", "Employee engagement", "Workforce retention", "Frontline productivity" ], "publishingPrinciples": "https://thefrontlinefactor.com/mission", "ethicsPolicy": "https://thefrontlinefactor.com/mission", "sameAs": [ "https://www.linkedin.com/company/thefrontlinefactor" ], "contactPoint": { "@type": "ContactPoint", "email": "hello@thefrontlinefactor.com", "contactType": "customer service" } }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://thefrontlinefactor.com/#website", "name": "The Frontline Factor", "alternateName": "Frontline Factor", "url": "https://thefrontlinefactor.com", "description": "The Frontline Factor — actionable frameworks and leadership insights for frontline leaders in retail, manufacturing, healthcare, and logistics.", "publisher": { "@id": "https://thefrontlinefactor.com/#organization" }, "inLanguage": "en-US", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://thefrontlinefactor.com/insights?q={search_term_string}" }, "query-input": "required name=search_term_string" } } ] --- Accessibility [Skip to main content](#main-content) [← Return to Home](/) [![The Frontline Factor - HR's View From The Floor](data:image/svg+xml;base64,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)](/) Search... ⌘K ![The Frontline Factor](data:image/svg+xml;base64,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) Breaking Target has appointed its first-ever AI chief, poaching them from Lowe's Updated 15 days ago • Tap for summary Navigate [Home](/)[Our Mission](/about#mission)[Insights](/insights)[Data Vault](/datavault)[Frontline Data Sheets](/resources?type=data-report)[Podcast](/podcast) Explore Industries [Manufacturing](/industries/manufacturing)[Retail Industry](/industries/retail)[Healthcare](/industries/healthcare)[Logistics](/industries/logistics) About [Our Mission](/about#mission)[Editorial Team](/editorial-team)[Contact Us](/contact)[Advertise](/contact?topic=advertise) Search articles... [Subscribe to Newsletter ](/subscribe) ↑↓ Navigate • Esc Close • Swipe to dismiss Live news headlines: - Target has appointed its first-ever AI chief, poaching them from Lowe's — LinkedIn News - Store workers at Walmart have a new responsibility: correcting AI errors. — The Frontline Factor - Steaks are High on the Frontline: Customers can't afford groceries — The Frontline Factor - Do it Yourself, Frontline: Why AI Self-service is the Future of HR Support — Trending - Returns, Refunds, and Retail Rage. Hold the Frontline. — The Frontline Factor - From Automation to AI Augmentation: Why FedEx’s AI Training Bet Signals a Frontline Reset — Trending - Ready or Not, Here AI Come (to the Manufacturing Frontline) — The Frontline Factor - BOGO AI : When AI Promises the Deal, Can Retail Leaders Deliver? — Trending - Warehouse AI Hits $127 Billion by 2035 with Amazon leading the way: What that means for Logistics operators. — The Frontline Factor - Your turnover is down. Don't celebrate yet. — The Frontline Factor - Here Comes the Smoke: How Wildfires Affect the Frontline. — The Frontline Factor - Signed, Sealed, Delivered: Amazon Is Coming for UPS and FedEx's Parcels — The Frontline Factor - Workforce Management Has a Definition Problem. What Is It? — The Frontline Factor - Your Mail Carrier Needs Water. USPS Gave Them a Form to Fill Out. — The Frontline Factor - Healthcare Staffing Algorithms: Promise Versus Reality for Shift Managers — The Frontline Factor Live [Target has appointed its first-ever AI chief, poaching them from Lowe's Breaking ](https://www.linkedin.com/news/story/target-hires-ai-chief-amid-industry-wide-integration-7477044/)[Store workers at Walmart have a new responsibility: correcting AI errors. The Frontline Factor ](/article/store-workers-at-walmart-have-a-new-responsibility-correcting-ai-errors)[Steaks are High on the Frontline: Customers can't afford groceries The Frontline Factor ](/article/steaks-are-high-on-the-frontline-customers-cant-afford-groceries)[Do it Yourself, Frontline: Why AI Self-service is the Future of HR Support Trending ](/article/diy-frontline-why-ai-self-service-is-the-future-of-hr-support)[Returns, Refunds, and Retail Rage. Hold the Frontline. The Frontline Factor ](/article/returns-refunds-and-retail-rage-hold-the-frontline)[From Automation to AI Augmentation: Why FedEx’s AI Training Bet Signals a Frontline Reset Trending ](/article/from-automation-to-augmentation-why-fedexs-ai-training-bet-signals-a-frontline-reset)[Ready or Not, Here AI Come (to the Manufacturing Frontline) The Frontline Factor ](/article/ready-or-not-here-ai-come-to-the-frontline)[BOGO AI : When AI Promises the Deal, Can Retail Leaders Deliver? Trending ](/article/when-ai-promises-the-deal-can-retail-leaders-deliver)[Warehouse AI Hits $127 Billion by 2035 with Amazon leading the way: What that means for Logistics operators. The Frontline Factor ](/article/warehouse-ai-hits-127-billion-by-2035-what-amazons-automation-signals-for-logistics-operators)[Your turnover is down. Don't celebrate yet. The Frontline Factor ](/article/retail-retention-is-not-the-same-as-employee-engagement)[Here Comes the Smoke: How Wildfires Affect the Frontline. The Frontline Factor ](/article/wildfire-smoke-is-an-operating-condition-not-a-weather-event)[Signed, Sealed, Delivered: Amazon Is Coming for UPS and FedEx's Parcels The Frontline Factor ](/article/signed-sealed-delivered-amazon-is-coming-for-ups-and-fedexs-parcels)[Workforce Management Has a Definition Problem. What Is It? The Frontline Factor ](/article/workforce-management-has-a-definition-problem-what-is-it)[Your Mail Carrier Needs Water. USPS Gave Them a Form to Fill Out. The Frontline Factor ](/article/your-mail-carrier-needs-water-usps-gave-them-a-form-to-fill-out)[Healthcare Staffing Algorithms: Promise Versus Reality for Shift Managers The Frontline Factor ](/article/healthcare-staffing-algorithms-promise-versus-reality-for-shift-managers) Watch # Videos Watch original videos from The Frontline Factor on leadership, frontline trends, and workforce insights. [ ![Unified Commerce: A Frontline View](https://ltxhatjzliqihghpxxhe.supabase.co/storage/v1/object/public/videos/unified-commerce-a-frontline-view-1777647023068-poster.jpg) 0:37 retail · Productivity ## Unified Commerce: A Frontline View Bridging the Gap: How Unified Commerce Transforms Retail Operations for Frontline Teams ](/videos/unified-commerce-a-frontline-view-11z1k)[ ![Close the Frontline Competency Gap](https://ltxhatjzliqihghpxxhe.supabase.co/storage/v1/object/public/videos/close-the-frontline-competency-gap-1778738977064-poster.jpg) 0:25 manufacturing · Workforce Trends ## Close the Frontline Competency Gap Your $10M investment is underperforming. The problem isn't the technology, it's your people. ](/videos/the-10m-frontline-competency-gap-wig0q)